we've missed you.
The Museum has re-opened its doors.
While we are grateful to reopen, our top priority is the health of visitors, employees, and the community at large. We know that museums are trusted institutions, and we take those responsibilities seriously. To protect you, we have developed a COVID-19 Safety Pledge, published below.
We have developed these guidelines with input from colleagues and experts across the country, including the American Alliance of Museums, the Southeastern Museums Conference, private sector partners, and public health officials. Our guidelines are also responsive to feedback gathered from the community through a public survey.
MONDAY - SATURDAY, 11AM-5PM
To help facilitate social distancing, we are implementing timed ticketing and limited occupancy. You may pre-purchase Museum tickets in advance to guarantee time slots, though tickets may also be purchased upon arrival.
Our COVID-19 Safety Pledge is TO:
Continue to make decisions informed by public health data and expert guidance.
Deep clean and sanitize with CDC-approved COVID-killing products before re-opening.
Ensure that all exhibitions are touch-free, institute touchless payment for ticketing and store purchases, and install plexiglass shields at our front desk
Clean touchable surfaces every two hours when open to the public
Require face coverings to be worn by all staff in public spaces, require visitors over the age of 5 to wear them (unless health issues preclude them), and supply masks as needed.
Limit the number of visitors to 25% capacity, and maintain six feet between all persons, unless they are related, at all times.
Suspend group tours of more than 10 people
Suspend any public events of more than 50 people inside or 100 people outside until state and local leaders advise otherwise.
Train all employees on safety, cleaning, and distancing protocols prior to re-opening.
Install sanitation stations near the entrance to the Museum and throughout the building.
Certify that all employees are symptom-free of COVID-19 before reporting to work.
Commit ourselves to the betterment and edification of the community at large, placing safety, health, and public trust above all else.
"A must see at this destination, just as you would ... want to visit the Prado Museum if in Madrid, Spain, or see the World War II museum if in New Orleans..."
"Do not miss this treasure."
"One could spend hours there and still find more to discover."
FREQUENTLY ASKED QUESTIONS
How long will these guidelines be in place?
We will continue to monitor data trends and gather public health guidance in the weeks and months to come, and adjust policies accordingly. If and when it becomes advisable to loosen (or tighten) guidelines, we will do so responsibly and announce those changes publicly.
Are visitors required to wear masks?
At this time, all visitors and staff are required to wear masks while inside public areas of the Museum. Our mask policy, created with input from visitors near and far, is part of our commitment to make visitors feel as safe as possible. If you arrive and are unwilling to wear one of our complimentary masks, we will be happy to provide you with a free ticket to visit another time.
How well-ventilated is the Museum?
Our state-of-the-art HVAC system is designed to continually keep air flowing for artistic preservation, which also helps keep air clean for you. The system is also equipped with an Ultraviolet Air Disinfection System for additional protection.
What if I am feeling under the weather?
If you are feeling ill or experiencing symptoms, have been diagnosed with COVID-19, or have had contact with someone who has been diagnosed, please visit us another time.
Will you accept cash?
While we prefer use of credit cards, touch-free payment, and advanced ticketing, we will accept cash as needed.
What else will be different?
We have been working hard to maintain a contemplative and beautiful museum environment for all visitors. Certain interactives that required touch have been removed, and our Walter Anderson introductory video will not be shown for the time being. Video excerpts and additional tour experiences will now be available on our new Walter Anderson Museum of Art App. You will also notice additional signage encouraging social distancing and safety.
We are pleased to offer a new exhibition of contemporary art, Written in the Sand: Plein Air Painters of Horn Island. This exhibition transports you to the wilderness locale that Walter Anderson so loved, through the eyes of seven coastal artists.
What if I’m not yet ready to visit in person?
If you aren’t ready to visit us just yet, we understand. We encourage you to engage withe the collection virtually in the meantime. We look forward to hosting you soon!