The Museum is open!
Our top priority is the health of visitors, employees, and the community at large. We know that museums are trusted institutions, and we take those responsibilities seriously. To protect you, we have developed a COVID-19 Safety Pledge, published below.
We have developed these guidelines with input from colleagues and experts across the country, including the American Alliance of Museums, the Southeastern Museums Conference, private sector partners, and public health officials. Our guidelines are also responsive to feedback gathered from the community through a public survey.
MONDAY - SATURDAY, 11AM-5PM
To help facilitate social distancing, we are implementing limited occupancy. You may pre-purchase Museum tickets in advance to guarantee time slots, though tickets may also be purchased upon arrival.
Our COVID-19 Safety Pledge is TO:
Continue to make decisions informed by public health data and expert guidance.
Install plexiglass shields at our front desk.
Require face coverings to be worn by all staff in public spaces, and encourage visitors to do the same. Complimentary masks are provided as needed.
Clean touchable surfaces every regularly.
Limit the number of daily visitors to 50% capacity.
Train all employees on safety, cleaning, and distancing protocols.
Make hand sanitizer available and accessible.
Certify that all employees are symptom-free of COVID-19 before reporting to work.
Commit ourselves to the betterment and safety community at large, involving the public in our decision-making processes.
"A must see at this destination, just as you would ... want to visit the Prado Museum if in Madrid, Spain, or see the World War II museum if in New Orleans..."
"Do not miss this treasure."
"One could spend hours there and still find more to discover."
FREQUENTLY ASKED QUESTIONS
How long will these guidelines be in place?
We will continue to monitor data trends and gather public health guidance in the weeks and months to come, and adjust policies accordingly. If and when it becomes advisable to loosen (or tighten) guidelines, we will do so responsibly and announce those changes publicly.
Are visitors required to wear masks?
At this time, face coverings are recommended for visitors who are not fully vaccinated. Staff will continue to to wear masks while inside public areas of the Museum.
How well-ventilated is the Museum?
Our state-of-the-art HVAC system is designed to continually keep air flowing for artistic preservation, which also helps keep air clean for you. The system is also equipped with an Ultraviolet Air Disinfection System for additional protection.
What if I am feeling under the weather?
If you are feeling ill or experiencing symptoms, have been diagnosed with COVID-19, or have had contact with someone who has been diagnosed, please visit us another time.
Will you accept cash?
While we prefer use of credit cards, touch-free payment, and advanced ticketing, we will accept cash as needed.
What if I’m not yet ready to visit in person?
If you aren’t ready to visit us just yet, we understand. We encourage you to engage withe the collection virtually in the meantime. We look forward to hosting you soon!